The Administration Section provides overall direction, leadership and vision for our department.  This section’s responsibilities include providing administrative support for the Fire Department including budget preparation and administration, payroll, purchasing, setting departmental goals/objectives, planning/research and fire department data management through information technology.

Administrative Staff

  • Fire Chief
  • Deputy Chief
  • Assistant Chief of Support Services
  • Assistant Chief of Training & Safety
  • Assistant Chief of Operations (B)
  • Battalion Chiefs of Operations (A & C)
  • Fire Marshal
  • Training Captain
  • Inspector Captain
  • Executive Assistant
  • Administrative Assistant
  • P/T Inspector
  • P/T Recruit/Training
  • P/T Support Services


  • Lower insurance rating
  • Increase grant funding
  • Explorer Firefighter Program
  • Community Projects – Senior Program, School Program, Smoke Alarm Program, Child Passenger Safety Seat Program
  • Increase partnerships with local non-profits and other governmental agencies
  • Career Development Program – Cross training

Values and Belief

The priorities of the City of Goldsboro Fire Department include safety and service. We as a city embrace our values and beliefs to include integrity, professionalism, collaboration, and promoting the quality of life through our duty to serve.


The City of Goldsboro staff aids in the preparation of the annual budget to provide funding for fire, rescue, medical assistance, training & safety, code enforcement and life safety education. They prepare status reports for the operating and capital budgets during the year and monitors the operating budget monthly. The budget process consists of five stages:

  • Forecasting
  • Requesting
  • Reviewing
  • Adopting
  • Monitoring

Financial management focuses on strategic resource allocation and management. It forgoes the link between budgeting and planning and ensures that funding decisions are made with attention to cost and the appropriateness, efficiency an effectiveness of service delivery. Financial analysis & projections include accounting for expenditures against state, federal and private funds; accessing federal grand fund and funding via inter-agency transfer; reporting expenditures against federal grants, development of the financial portions of various federal grant applications.


The City of Goldsboro Fire Department has two employee categories: exempt and non-exempt. Fire service non-exempt employees are paid on a 56-hour work week. Operations Sections has a 28-day, three-shift rotation cycle of three 24-hour continuous tours of duty with four days off. Regular non-exempt employees are paid an hourly rate, with the rate based on the range established for a 40-hour work week with other hours worked as needed to complete job requirements. Payroll periods are bi-weekly.

Accounts Payable

Accounts Payable is responsible for the management and processing of payments to vendors. Staff is responsible for following all purchasing guidelines for the procurement of materials, supplies, equipment and services to meet the operating requirements of the department in accordance with City policies and ordinances. Processing of vendor invoices includes fund coding, budget allocation with pay request being forwarded to the Finance Department for payment.

Planning & Research

Staff identifies new station locations for future growth and response concerns to meet the needs and provides services for our citizens. Staff conducts planning, research and analyses projects, in support of infrastructures to support fire protection. Manages the fire-rescue records management system. Staff prepares the capital improvement budget. Coordinates and maintains the data to support the City’s performance measurement system. Staff develops the departmental master plan, strategic plan and business plan to continue to prepare for the future.

Human Resources

With the support of the City of Goldsboro Human Resources staff, the fire department is tasked to handle the following human resource functions in the department.

  • Processes documents for transfers, leaves of absence and reassignments
  • Administers the department’s Firefighter Recruitment Program
  • Assists in the development and administration of promotional processes
  • Maintains information on the Family Medical Leave Act
  • Maintains departmental personnel records
  • Assists in administering and monitoring performance appraisal system
  • Coordinates training for all newly promoted supervisors

Information Technology

With the support of the City of Goldsboro Information Technology staff, the fire department is still tasked to handle some of the following technology functions in the department:

  • Assists with specifications for new information technology systems
  • Coordinates the maintenance of systems and administration
  • Manages departmental hardware and software, as it applies to computer technology

Records Management

Records Management includes maintenance of the fire-rescue reports associated with the department’s records management system. Distribution of incident report information and performance research of fire department records are crucial for planning future public safety services, grant possibilities and forwarding reports to NC Department of Insurance and NC Office of State Fire Marshal, as requested. False calls are incidents in which smoke detectors or fire alarms sound for non-fire related events. The City allows for three free calls in any consecutive 90-day period. the property owner is billed per call thereafter. Other reports are generated to include average call response times, apparatus incidents, and statistical reports electronically submitted to the State of North Carolina. This part of the department is crucial as it has a crucial impact of the Insurance rating process.

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